2N Lift8 v1.6.0 User Manual
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Call State Filtration
Figure:
From left to right: The first icon symbols a processed incoming alarm call. The second
icon indicates a missed call, which occurs whenever the dispatcher fails, for any
reasons, to answer an incoming call in time and ringing was terminated. The third icon
signals an outgoing call to another dispatcher, technician or intercom from which,
however, the last missed call did not come. The fourth icon symbols an outgoing call to
upon a missed call, which occurs whenever the dispatcher fails, for any reason, to
answer an incoming call in time and ringing is terminated. The dispatcher is notified
and calls the intercom (Audio Unit) that initiated the alarm call. Such a call is then
considered a correctly processed alarm call. The last icon signals that the confirmed
alarm call has been transferred to another dispatcher or a technician.
Furthermore, the table includes the Timestamp, Contact number, intercom Address,
Shaft number, Audio unit position, call-processing Agent/Dispatcher and Note added
during the call.