Returning the mdc-360c to the factory, Returning, Mdc-360c – INFICON MDC-360C Thin Film Deposition Controller User Manual
Page 177: Factory -3
MDC-360C DEPOSITION CONTROLLER
REPAIR AND MAINTENANCE
12-3
power through the Remote Power
Handset.
b) Controller is in Abort mode.
c) Faulty Remote Power Handset.
d) Bad connection from the Manual
Control connector to the Main bd.
Faulty DAC outputs.
a) Improper DAC wiring.
b) External recording device puts
excessive load on the DAC.
For further assistance, call (714) 828-4200.
12.4 RETURNING THE MDC-360C TO THE FACTORY
If there is a need to return your controller to the factory, please call INFICON to
obtain a Returned Merchandise Authorization Number (RMA#). This number is
required prior to returning your controller to the factory. You are required to
show this RMA number on your shipping document. It will help us track and
ensure proper actions will be made to your controller.