2 return procedure – Flowserve MX Limitorque User Manual

Page 17

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Limitorque MX Maintenance and Spare Parts FCD LMENIM2314-00 – 07/08

flowserve.com

Please have the following information, found on the actuator nameplate, available to help us facilitate
your order:

• Unit type/size

• Limitorque order number

• Serial number

2.5.2 Return Procedure

When parts are identified for warranty or other component replacement, a Return Material Authorization
(RMA) must be obtained from Flowserve. Contact factory for a RMA number (see contact information in
section 2.5.1). All returned parts must be accompanied by documentation with the following information
to obtain credit for returned goods:

• Return Material Authorization (RMA)

• Unit type/size

• Flowserve Limitorque order number

• Serial number

Return parts to the address listed below:

Limitorque Actuation Systems
5114 Woodall Road
Lynchburg, VA 24502

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