Sdsl diagnostics, Troubleshooting the iad, Sdsl diagnostics -5 – Verilink 8100A (34-00237) Product Manual User Manual

Page 243: Troubleshooting the iad -5

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T r o u b l e s h o o t i n g a n d D i a g n o s t i c s

7-5

SDSL Diagnostics

To perform SDSL diagnostics, type “S” on the Diagnostics menu. The IAD
displays the SDSL Diagnostics menu:

Figure 7.4

SDSL Diagnostics Menu

To perform a type of transmission, type the specific option. For option “P”,
select the level to begin the transmission. Press any key to terminate the test.

Troubleshooting the IAD

This section provides information for troubleshooting symptoms associated
with the operation of the IAD. The table below describes symptoms and
probable causes, and suggests what action can be taken to correct the
problem.

Symptom

Probable Cause

Corrective Action

Power indicator is not lit

Power is not available
to the IAD

Ensure the power cord is
securely connected.

Ensure the power cord is
plugged into a live outlet.

Ensure the power switch is on.

If powered by an adapter,
ensure the correct adapter is
used.

LAN Link indicator is not lit

Incorrect Ethernet
connection

Ensure an Ethernet cable is
properly connected to the IAD
and its upstream connection.

No dial tone is present

Incorrect PVC/DLCI
set for voice channel

Verify these settings:

VPI: 0 to 255

VCI: 0 to 65535

DLCI: 16 to 1023

(default PVC 0/39; DLCI 33)

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