Kontron NSC2U IP Network Server - Manual (Page 5)

Kontron IP Network Server NSC2U
December 2009 Product Guide, rev. 1.4
5
5 Server Component Replacements ............................................................................ 98
5.1
Before You Begin............................................................................................... 98
5.1.1
Tools and Supplies Needed ...................................................................... 98
5.1.2 System References................................................................................. 98
5.1.3 Cable Routing Reference ......................................................................... 98
5.2 Replacing the Fan Assemblies ............................................................................. 99
5.2.1
Removing the CPU Fans ........................................................................ 100
5.2.2 Replacing the CPU Fans......................................................................... 101
5.2.3 Removing the PCI Fan Assembly ............................................................ 102
5.2.4 Replacing the PCI Fans in the Fan Shroud................................................ 105
5.2.5 Installing the Fan Assembly Back into the Chassis..................................... 106
5.3 Replacing the SAS Front Panel Board ................................................................. 107
5.3.1
Removing the LED Light Pipe Assembly ................................................... 109
5.3.2 Installing the Front Panel Board Back into the Chassis ............................... 109
5.4 Replacing the Removable Drive Bay Assembly and the SAS Backplane Board........... 110
5.4.1
Removing the Drive Bay Assembly.......................................................... 111
5.4.2 Removing the SAS Backplane Board from the Drive Bay Assembly .............. 112
5.4.3 Installing a New SAS Backplane Board .................................................... 112
5.4.4 Installing the Drive Bay Assembly........................................................... 113
5.5 Replacing the Power Distribution Board .............................................................. 114
5.5.1
Removing the Power Distribution Board................................................... 114
5.5.2 Installing the Power Distribution Board Back into the Chassis ..................... 115
5.6 Replacing the Server Board .............................................................................. 116
5.6.1
Removing the Server Board ................................................................... 117
5.6.2 Installing the Server Board Back into the Chassis ..................................... 118
5.7 Replacing the Backup Battery on the Server Board............................................... 120
6 Server Utilities ...................................................................................................... 122
6.1
Using the BIOS Setup Utility ............................................................................. 122
6.1.1
Starting Setup ..................................................................................... 122
6.1.2 If You Cannot Access Setup ................................................................... 122
6.1.3 Setup Menus ....................................................................................... 122
6.2 Upgrading the BIOS......................................................................................... 123
6.2.1
Preparing for the Upgrade ..................................................................... 124
6.2.1.1
Recording the Current BIOS Settings ......................................... 124
6.2.1.2 Obtaining the Upgrade............................................................. 124
6.2.2 Updating the BIOS ............................................................................... 124
6.3 Clearing the CMOS .......................................................................................... 124
6.4 Clearing the Password...................................................................................... 125
6.5 BMC Force Update Procedure ............................................................................ 125
7 Troubleshooting .................................................................................................... 126
7.1
Resetting the System....................................................................................... 126
7.2 Problems Following Initial System Installation ..................................................... 126
7.2.1
First Steps Checklist ............................................................................. 126
7.3 Hardware Diagnostic Testing............................................................................. 127
7.3.1
Verifying Proper Operation of Key System Lights ...................................... 127
7.3.2 Confirming the Operating System Load ................................................... 128
7.4 Specific Problems and Corrective Actions ............................................................ 128
7.4.1
Power Light does not Light .................................................................... 128
7.4.2 No Characters Appear on Screen ............................................................ 128
7.4.3 Characters are Distorted or Incorrect ...................................................... 129
7.4.4 System Cooling Fans do not Rotate Properly ............................................ 129
7.4.5 Cannot Connect to a Server ................................................................... 129
7.4.6 Diagnostics Pass but the Connection Fails ................................................ 129
7.4.7 The Controller Stopped Working When an Add-in Adapter was Installed ....... 130