Cisco ASA 5505 - Manual (Page 1123)

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Cisco ASA 5500 Series Configuration Guide using the CLI
Chapter 52 Configuring Cisco Intercompany Media Engine Proxy
Troubleshooting Cisco Intercompany Media Engine Proxy
Local SRTP key set : Remote SRTP key set
Remote Media (audio) conn: 192.168.10.51/19520 to 192.168.10.3/30930
Call-ID: [email protected]
FB Sensitivity: 3
Session ID: 2948-32325449-0@81a985c9-f3a1-55a0-3b19-96549a027259
SIP Trunk URI: 81a985c9-f3a1-55a0-3b19-9654@UCM-30;maddr=192.168.10.30
Codec-name: G722
Payload type: 9
Note If calls are not going through the Cisco Intercompany Media Engine, you can also use the show
tls-proxy session command to troubleshoot the success of the TLS handshake between the
components in the Cisco Intercompany Media Engine system. See the command reference for
information about this command.
show uc-ime signaling-sessions statistics
Displays statistical information about corresponding signaling sessions stored by Cisco Intercompany
Media Engine Proxy. Failure of signaling sessions in the Cisco Intercompany Media Engine can occur
for different call-related reasons; such as failure of ticket verification or domain name verification, or
offering RTP over the Internet.
hostname# show uc-ime signaling-sessions statistics
10 in use, 20 most used
15 terminated
Ticket integrity check failed: 2
Ticket decode failed: 1
Ticket epoch mismatch: 1
Ticket DID mismatch: 0
Ticket timestamp invalid: 4
Ticket domain check failed: 2
Ticket not found: 0
Route domain name check failed: 1
RTP over UC-IME: 2
Note Call-related failures, for example, can be due to the service policy rule being reconfigured or the primary
ASA operating in failover mode. If a service policy rule for the Cisco Intercompany Media Engine Proxy
is removed (by using the no service policy command) and reconfigured, the first call trasversing the
ASA will fail. To resolve this issue, you must additionally enter the clear connection command and
restart the ASA. If the failure is due to failover, the connections from the primary ASA are not
synchronized to the standby ASA.
show uc-ime media-sessions detail
Displays the details about all active media sessions (calls) stored for the Cisco Intercompany Media
Engine Proxy. Use this command to display output from successful calls. Additionally, use this
command to troubleshoot problems with IP phone audio, such as one-way audio. If no calls are currently
up, this output will be blank.
hostname(config)# show uc-ime media-sessions detail
2 in use, 5 most used
Media-session: 10.194.108.109/21558 :: client ip 192.168.10.51/19520
Call ID: [email protected]
Session ID: 2948-32325449-0@81a985c9-f3a1-55a0-3b19-96549a027259
Lcl SRTP conn 10.194.108.109/21558 to 10.194.108.119/29824 tx_pkts 20203 rx_pkts 20200
refcnt 3 : created by Inspect SIP, passthrough not set
RTP monitoring is enabled
Failover_state : 0