Cisco ASA 5505 User Manual

Page 1124

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52-36

Cisco ASA 5500 Series Configuration Guide using the CLI

Chapter 52 Configuring Cisco Intercompany Media Engine Proxy

Troubleshooting Cisco Intercompany Media Engine Proxy

Sum_all_packets : 20196

Codec_payload_format : 9

RTP_ptime_ms : 20

Max_RBLR_pct_x100 : 0

Max_ITE_count_in_8_sec : 0

Max_BLS_ms : 0

Max_PDV_usec : 1000

Min_PDV_usec : 0

Mov_avg_PDV_usec : 109

Total_ITE_count : 0

Total_sec_count : 403

Concealed_sec_count : 0

Severely_concealed_sec_count : 0

Max_call_interval_ms : 118

Total_SequenceNumber_Resets : 0

Media-session: 192.168.10.3/30930 :: client ip 10.194.108.119/29824

Call ID: N/A

Lcl RTP conn 192.168.10.3/30930 to 192.168.10.51/19520 tx_pkts 20201 rx_pkts 20203

show uc-ime fallback-notification statistics

Displays statistics about the PSTN fallback notifications to the Cisco UMC. Even if a call is sent over
VoIP because the quality of the connection was good, the connection quality might worsen mid-call. To
ensure an overall good experience for the end user, Cisco Intercompany Media Engine attempts to
perform a mid-call fallback. Performing a mid-call fallback requires the adaptive security appliance to
monitor the RTP packets coming from the Internet. If fallback is required, the adaptive security
appliance sends a REFER message to Cisco UCM to tell it that it needs to fallback the call to PSTN.

Cisco Intercompany Media Engine uses a configurable hold-down timer to set the amount of time that
adaptive security appliance waits before notifying Cisco UCM whether to fall back to PSTN.

hostname# show uc-ime fallback-notification statistics

UCM address: 172.23.32.37

Total Notifications Sent: 10

show uc-ime mapping-service-sessions

When the Cisco Intercompany Media Engine Proxy is configured for an off path deployment, displays
mapping-service requests and replies between the proxy and the local Cisco UMC. A TCP port on the
ASA is configured to listen for mapping requests.

The port number must be 1024 or higher to avoid conflicts with other services on the device, such as
Telnet or SSH. By default, the port number is TCP 8060.

Hostname# show uc-b2blink mapping-service-sessions

Total active sessions: 2

Session client (IP:Port) Idle time

192.168.1.10:2001 0:01:01

192.168.1.20:3001 0:10:20

show uc-ime mapping-service-sessions statistics

Displays statistical information about the Cisco Intercompany Media Engine Proxy mapping service
used in off path signaling.

Hostname# show uc-ime mapping-service-sessions statistics

Total active sessions: 2

Session client Total Responses Failed Pending Idle

(IP:Port) requests sent requests responses time

192.168.1.10:2001 10 9 1 0 0:01:01

192.168.1.20:3001 19 19 0 0 0:10:20

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