13 support and other resources – HP XP P9500 Storage User Manual

Page 17

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Collecting Logs.....................................................................................................................649

Log Types........................................................................................................................649
Setting the Business Continuity Manager Log Output Destination............................................649
System Logger Service Setup.............................................................................................650

Defining a Log Stream.................................................................................................651
Which Parameters to Specify for a Log Stream Definition..................................................651
Planning a DASD Log Dataset.......................................................................................653
Deleting a Log Stream.................................................................................................653
Confirming a Log Stream..............................................................................................654

Business Continuity Manager Log Output Method................................................................654

Using System Logger Service........................................................................................654
Not Using System Logger Service..................................................................................654
Business Continuity Manager Log Data Formats..............................................................656

Business Continuity Manager Log Data Output Tool..............................................................656

Specifying Log Data Conditions....................................................................................657
Example JCL...............................................................................................................658
Error Processing..........................................................................................................658
Data Format...............................................................................................................658

ISPF Log Data..................................................................................................................659
CLI Command-Execution Logs............................................................................................659

Using the ISPF Editor...................................................................................................660
Using a Script for Retrieval...........................................................................................660

HyperSwap Completion Detection...........................................................................................661
Recovering from a Failure......................................................................................................661

Recovering a Command Device After an LDEV Blockage.......................................................662
Recovering a Command Device After a Power Outage..........................................................662
Recovering a Log Dataset After Logs are Full........................................................................662
Performing Operations When a Failure Occurs for a Volume in a Copy Group........................663
Recovering from a Cnt Ac-J Z Failure...................................................................................663

Types of Failures.........................................................................................................663
Recovering from Failures during Failovers and PSOFF/Cut Power.......................................664
Recovering from Other Types of Failures.........................................................................666

What To Do When an Error Occurs While Creating a Configuration File................................668

How To Correct an Error that Occurs While Creating or Updating a Configuration File........668
Causes of Errors that Might Occur While Creating or Updating a Configuration File and the
Recommended Actions.................................................................................................671

What To Do When an Error Occurs in the Copy Group Definition File Generation Function Using
CSV Files........................................................................................................................671

13 Support and other resources...................................................................673

Contacting HP......................................................................................................................673

Subscription Service.........................................................................................................673
Documentation feedback..................................................................................................673

Related information...............................................................................................................673

HP websites....................................................................................................................675

Conventions for storage capacity values..................................................................................675
Typographic conventions.......................................................................................................676

14 Documentation feedback.......................................................................677
A About configurations for which the same command device is shared from multiple
hosts........................................................................................................678

Configurations for which the same command device is shared from multiple hosts.........................678
Configuration for which the same command device cannot be shared from multiple hosts...............678

Configuration for controlling a command device in the forward and reverse directions..............678
Configuration for which another host uses a command device in a route.................................679

Contents

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