Comtech EF Data CDM-840 User Manual

Page 216

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CDM-840 Remote Router

Revision 2

Appendix E

MN-CDM840

E–4

Follow these steps to collect pre-reboot information from a CDM-840 using Firmware Version

1.3.2 or older

:

To do this:

Type this at the Serial Interface “->” prompt:

Confirm that the interfaces are

operational

->ifconfig

->ping "LAN IP Address"

►Get the configuration

->cimmib_display_settings

Confirm that the WAN and DMA are

receiving and transmitting traffic

->wan_dll_stats_print

->dma_stats_show 0

->dma_stats_show 1

->dma_stats_clear 0

(Answer ‘y’ to clear stats)

->dma_stats_clear 1

(Answer ‘y’ to clear stats)

►Now wait 30 seconds

->dma_stats_show 0

->dma_stats_show 1

Determine that QoS and Classifier are

OK

->qos_priorities_display

►Now wait 5 seconds

->qos_priorities_display

Display the reset of system context

->display_full_system_info

Get the system state

->i

->spy

►Now wait 10 seconds

->spyStop

Get kernel memory dump

->cmd

► You will see the Command-line CMD> prompt

CMD>slab

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