Solutions for problems with whiteboard mode, Where to get help (u.s. and canada) – Epson BrightLink 1485Fi 5000-Lumen Pixel-Shift Full HD Ultra-Short Throw 3LCD Interactive Laser Projector User Manual
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• For USB printing or scanning, make sure the printer is connected to the
USB-A
port on the projector or
control pad (BrightLink 1485Fi). If you are using the control pad, make sure a USB cable is connected
between the projector's
USB-A
port and the upper
USB-B
port on the control pad.
• For USB printing or scanning, try connecting a different USB cable, and make sure the cables are less
than 16 feet (4.9 m) long.
• Check the settings on the Interactive menu.
Parent topic:
Related references
Interactive Settings - Interactive Menu
Related tasks
Connecting a Printer to the Control Pad
Connecting a USB Device to the Control Pad
Connecting a USB Device or Camera to the Projector
Solutions for Problems with Whiteboard Mode
If you are having problems with the whiteboard, try the following solutions:
• Enable the
Drawing Function
setting in the Interactive menu.
• When you create a single unified image projected from multiple projectors, whiteboard mode does not
start.
• When the Easy Interactive Tools software is in use, whiteboard mode does not start.
If the time is incorrect on the internal storage settings for whiteboard mode, you may need to update the
Date & Time
settings in the projector's Management menu.
Parent topic:
Related references
Interactive Settings - Interactive Menu
Administration Settings - Management Menu
Related tasks
Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.