Solutions to projector power or shut-off problems – Epson EpiqVision Ultra LS800 4000-Lumen Pixel-Shift 4K UHD Ultra-Short Throw Laser 3LCD Smart Home Theater Projector (Black) User Manual

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Parent topic:

Solving Problems

Solutions to Projector Power or Shut-Off Problems

If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:

• Make sure the power cord is securely connected to the projector and to a working electrical outlet.

• If the projector shuts off unexpectedly, it may have entered standby mode after a period of inactivity.

Press the power button on the projector or remote control to wake the projector. After waking the
projector, the

Sleep Timer

setting is automatically set to

Off

• If the projector's laser shuts off and the Status light is orange, the projector has overheated and shut

off. Check the solutions for this light status.

• Turn off the

HDMI CEC

setting. If this resolves the issue, check the settings on connected devices and

make sure the projector is not receiving shut down requests over CEC.

• If the power button on the remote control does not turn on the projector, check its batteries.

• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord

and contact Epson.

• The cooling fans may run in standby status depending on the projector settings. Also, when the

projector wakes from standby status, the fans may cause an unexpected noise. This is not a
malfunction.

• Make sure there are no obstacles interfering with the projection window. Clean the obstacle sensor if

there are no obstacles.

Parent topic:

Solving Projector or Remote Control Operation Problems

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