ABAQUS Volume II: I–Z - Manual (Page 6)

Preface
This section lists various resources that are available for help with using ABAQUS.
Support
ABAQUS, Inc., offers both technical engineering support (for problems with creating a model or performing
an analysis) and systems support (for installation, licensing, and hardware-related problems) for ABAQUS
through a network of local support offices. Contact information is listed in the front of each ABAQUS manual.
ABAQUS Online Support System
The ABAQUS Online Support System (AOSS) has a knowledge database of ABAQUS Answers. The
ABAQUS Answers are solutions to questions that we have had to answer or guidelines on how to use
ABAQUS. You can also submit new requests for support in the AOSS. All support incidents are tracked in
the AOSS. If you are contacting us by means outside the AOSS to discuss an existing support problem and
you know the incident number, please mention it so that we can consult the database to see what the latest
action has been.
To use the AOSS, you need to register with the system. Visit the My ABAQUS section of the ABAQUS
Home Page for instructions on how to register.
Many questions about ABAQUS can also be answered by visiting the ABAQUS Home Page on the
World Wide Web at
http://www.abaqus.com
Anonymous ftp site
ABAQUS maintains useful documents on an anonymous ftp account on the computer ftp.abaqus.com. Login
as user anonymous, and type your e-mail address as your password.
Training
All ABAQUS offices offer regularly scheduled public training classes. We also provide training seminars at
customer sites. All training classes and seminars include workshops to provide as much practical experience
with ABAQUS as possible. For a schedule and descriptions of available classes, see the ABAQUS Home
Page or call your local ABAQUS representative.
Feedback
We welcome any suggestions for improvements to ABAQUS software, the support program, or
documentation. We will ensure that any enhancement requests you make are considered for future releases.
If you wish to make a suggestion about the service or products provided by ABAQUS, refer to the ABAQUS
Home Page. Complaints should be addressed by contacting your local office or through the ABAQUS Home
Page.
ABAQUS Version 6.1 Module: ID:
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