Symptoms and remedies – ZOLL Thermogard XP IVTM System Operation Manual User Manual

Page 128

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Troubleshooting

4

Symptoms and Remedies

Consult the following table for help with troubleshooting the System. If the
problem you are experiencing is not listed in the table, contact your ZOLL service
representative for assistance.

Table 7-1. Symptoms, Probable Causes, and Corrective Actions.

Symptom

Probable Cause

Corrective Action

Red LED on control
panel is illuminated
and audible alarm
sounds.

System or control failure.

Discontinue use and contact ZOLL.

Red LED on control
panel is blinking and
audible alarm beeps
repeatedly.

Electrical power was
momentarily interrupted.

Turn off power and wait 30 seconds. Turn
on the System and restart. If problem
persists, discontinue use and contact ZOLL.

System will not start.

No electrical power.

Verify that the System is plugged into a
working circuit of correct capacity.

Assure that the power cord is securely
plugged into the power inlet connection of
the System.

The patient does not
cool. The activity
monitor indicates “

MAX

COOLING

” and the

patient’s temperature
is increasing.

The patient may be
febrile.

The fever has overcome the cooling cap-
ability of the catheter. Use additional patient
cooling methods as needed until the
patient’s temperature is stabilized.

The temperature control-
ler setting is incorrect.

Verify that the target temperature and that
the cooling rate option is not used.

The saline flow is
obstructed–indicated by
no rotation of the flow
indicator.

Inspect the entire length of tubing, from the
patient’s catheter connection to the System
and back to the patient. Clear all restrictions.
Check the flow indicator to confirm flow.

The saline flow rate is
incorrect.

Set the pump flow rate as specified by the
catheter’s Instructions for Use.

The catheter is impro-
perly positioned or is not
connected.

Place and position the catheter as directed
by the Instructions for Use.

Connect the saline circuit tubing to the
catheter and prime the saline circuit.

600479-001 Rev 2 128/147

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