FARGO electronic DTC300 - Manual (Page 419)

RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400/DTC300/DTC300M Card Printer Service Manual (Rev. 1.3) 13-1
Section 13: Fargo Technical Support
The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting Fargo Technical Support as needed for this Card Printer.
Contacting Fargo Technical Support
Step Procedure
1 Refer to Section 3: General Troubleshooting as needed.
Contact the Fargo Technical Support Group by phone at (952) 941-0050 or by fax
at (952) 941-1852 for additional technical assistance.
OR
Contact Fargo Technical Support via the Web:
http://www.fargosupport.com
2 Position a phone near the Printer and Computer so Fargo technicians can help to
troubleshoot the Printer(s).
3 Please have a self-test and a sample card ready when calling Fargo Technical
Support.