Understanding display messages, Understanding display, Understanding display messages" on – Samsung CLX-3175FN User Manual

Page 76

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76 _

Troubleshooting

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine’s

status or errors. Refer to the tables below to understand the messages’

meaning and correct the problem if necessary. Messages and their

meanings are listed in alphabetical order.

If the message is not in the table, cycle the power and try the job

again. If the problem persists, call for service.

When you call for service, it is very convenient to provide the

service representative with the contents of display message.

xxx indicates the media type.

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

ADC Not
Confirm Error

A problem has

occurred in the ADC

in the machine.

Turn the power switch

off and on. If the problem

persists, call for service.

Cancel?

W Yes X

Your machine’s

memory has become

full while trying to

store an original into

memory.

To cancel the fax job,

press the OK button to

accept Yes.

If you want to send those

pages that have been

successfully stored,

press the OK button to

accept No. You should

send the remaining

pages later, when

memory is available.

[COMM. Error]

The machine has a

communication

problem.

Ask the sender to try

again.

Connection Error

Connection with the

SMTP server failed.

Check the server

settings and the network

cable.

Data Read Fail
Check USB Mem.

Time expired while

reading data.

Try again.

Data Write Fail
Check USB Mem.

Storing to the USB

memory failed.

Check the available USB

memory space.

Deve Home Sensor
Error

There is a problem in

the fuser unit.

Turn the power switch

off and on. If the problem

persists, call for service.

[Document Jam]

The loaded original

has jammed in the

ADF.

Clear the jam. (See

"Clearing document

jams" on page 72.)

Door Open

The front cover or rear

cover is not securely

latched.

Close the cover until it

locks into place.

Enter Again

You entered an

unavailable item.

Enter the correct item

again.

File Format
Not Supported

The selected file

format is not

supported.

Use the correct file

format.

Group Not
Available

You have tried to

select a group location

number where only a

single location

number can be used,

such as when adding

locations for a Multiple

Send operation.

Use a speed dial number

or dial a number

manually using the

number keypad.

Install
Imaging Unit

The imaging unit is

not installed.

Install the imaging unit.

Install Toner

T

The toner cartridge is

not installed.

Install the toner

cartridge.

Invalid Toner

T

The toner cartridge

you have installed is

not for your machine.

Install the a Samsung-

genuine toner cartridge

designed for your

machine.

[Incompatible]

The machine has

received a fax from

which is registered as

a junk fax.

The received fax data

will be deleted.

Reconfirm junk fax

setup. (See "Receiving

options" on page 57.)

IP Conflict

The network IP

address you have set

is being used by

someone else.

Check the IP address

and reset it if necessary.

(See "Setting up the

network" on page 25.)

Line Busy

The receiving fax

machine did not

answer or the line is

already engaged.

Try again after a few

minutes.

[Line Error]

Your machine cannot

connect with the

receiving fax machine

or has lost contact

because of a problem

with the phone line.

Try again. If the problem

persists, wait an hour or

so for the line to clear

and try again.

Or, turn the ECM mode

on. (See "Sending

options" on page 57.)

Low Heat Error
Cycle Power

There is a problem in

the fuser unit.

Turn the power switch

off and on. If the problem

persists, call for service.

LSU Motor Error
Cycle Power

A problem has

occurred in the LSU

(Laser Scanning Unit.)

Turn the power switch

off and on. If the problem

persists, call for service.

LSU Hsync Error
Cycle Power

A problem has

occurred in the LSU

(Laser Scanning Unit.)

Turn the power switch

off and on. If the problem

persists, call for service.

Mail Exceeds
Server Support

The mail size is larger

than the supported

size by SMTP server.

Divide your mail or

reduce the resolution.

Main Motor
Locked

There is a problem in

the main motor.

Open and then close the

front cover.

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

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