Testing basic bcm50 functionality, To test the main unit, Chapter 18 testing basic bcm50 functionality – Nortel Networks BCM50 User Manual

Page 161: Chapter 18

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Chapter 18 Testing basic BCM50 functionality

161

Installation and Maintenance Guide

Chapter 18

Testing basic BCM50 functionality

This section describes how to test the BCM50 system.

For information about testing and troubleshooting the BCM50 system:

To test the main unit

on page 161

To troubleshoot the main unit

on page 162

To test the expansion unit

on page 162

To troubleshoot the expansion unit

on page 162

To test the MBM

on page 163

To test a station MBM

on page 163

To test a trunk MBM

on page 163

To determine why an MBM does not appear in Element Manager

on page 164

To determine why the ATA2 does not function

on page 164

To determine why there is no dial tone at the ATA2

on page 164

To check the ATA2 wiring

on page 165

Reset to factory settings

on page 165

To perform a Level 1 and Level 2 reset

on page 166

To test the main unit

If you have the digital station feature included in your installed keycode, use the following test to
ensure the main unit is operating properly:

1

Go to an extension that is connected to the RJ-21 telephony connector on the main unit.

2

Check for a dial tone.

3

Use this extension to make a call to another extension on the system.

4

If this system has an expansion unit with a media bay module (MBM) that supports
extensions, repeat steps 3 and 4 for an extension connected to the expansion unit.

5

Go to an extension that has access to one of the lines on the main unit.

6

Select the line or line pool to which the line belongs.

7

Check for a dial tone.

8

Make a call using the line or line pool.

9

If this system has an expansion unit with an MBM that supports lines, repeat steps 6 to 8 with
an extension that can access one of the lines connected to the expansion unit.

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