TA Triumph-Adler P-4030i MFP User Manual

Page 372

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10-24

Troubleshooting > Troubleshooting

2101

Failed to send via SMB.

Check the network and SMB settings.
•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

•

Host name and IP address

•

Port number

—

Failed to send via FTP.

Check the network and FTP settings.
•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

•

Host name and IP address

•

Port number

—

Failed to send the e-mail.

Check the network and Embedded Web Server RX.
•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

•

POP3 server name of the POP3 user

•

SMTP server name

—

2102
2103

Failed to send via FTP.

Check the network.
•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

—

Check the following of the FTP server.
•

Is FTP available?

•

The server is not operating properly.

—

Failed to send the e-mail.

Check the network.
•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

—

2201
2202
2203
2231

Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.

Check the network.
•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

—

3101

Failed to send the e-mail.

Check the authentication methods of both the sender
and the recipient.

—

Failed to send via FTP.

Check the network.
•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

—

Error
Code

Message

Corrective Actions

Reference

Page

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