This section describes the actions to take for troubles that may
occur while you are using the scanner. Please check the
following items before you request a repair. If the problem
persists, check each item in

"7.4 Before You Contact the

Scanner Service Provider" (page 86)

, and then contact the

distributor/dealer where you purchased this product.
The following are some examples of troubles that you may
experience.

7.3 Troubleshooting

Symptoms

"Scanner cannot be powered ON." (page 72)

"Scanning does not start." (page 73)

"Image quality is poor." (page 74)

"Quality of scanned text or lines is unsatisfactory." (page 75)

"Images are distorted or not clear." (page 76)

"Vertical streaks appear on the scanned image." (page 77)

"The LED indicator on the operator panel is lit or flashing after the
scanner is turned on." (page 78)

"Multifeed error occurs frequently." (page 79)

"Situation in which the document is not fed into the ADF occurs
frequently." (page 81)

"Paper jams/pick errors occur frequently." (page 82)

"Scanned images turn out elongated." (page 83)

"A shadow appears at the top or the bottom of the scanned image."
(page 84)

"There are black traces on the document." (page 85)

Symptoms

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