Fujitsu Ricoh Fujitsu SP-1425 Image Scanner - Manual (Page 86)

Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
86
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
Please check the following items before contacting your
distributor/dealer.
General
Error Status
■ Computer Connection Issues
■ Feeding Issues
7.4 Before You Contact the Scanner Service Provider
Item Findings
Scanner model
name
Example: SP-1425
For details, refer to
"7.5 Checking the Product
Labels" (page 88) .
Serial No.
Example: XXXX000001
For details, refer to
"7.5 Checking the Product
Labels" (page 88) .
Date of manufacture
Example: 2016-09 (September 2016)
For details, refer to
"7.5 Checking the Product
Labels" (page 88) .
Date of purchase
Symptom
Frequency of
trouble
Warranty
Item Findings
Operating system
(Windows)
Error message
Interface
Example: USB interface
Interface controller
Item Findings
Paper type
Main purpose of use
Date of last cleaning
Date of consumable
replacement
Operator panel
status