Fujitsu Ricoh Fujitsu SP-1425 Image Scanner - Manual (Page 79)

Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
79
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
Multifeed error occurs frequently.
Do the documents meet the requirements described in
"Precautions" in
"Conditions" (page 35) ?
No
Use documents that meet the requirements.
For details, refer to
"2.3 Documents for Scanning" (page 35) .
Yes
If multifeed detection is enabled, does the batch of
documents fulfill the conditions for an accurate detection?
No
Fulfill the conditions for an accurate multifeed detection.
For details, refer to
"Conditions for Multifeed Detection" (page 38) .
Yes
Did you scan a thick document?
Yes
Disable the multifeed detection in the scanner driver when scanning documents.
No
Did you fan the documents before loading them?
No
Fan the documents before loading them.
Yes
Have the documents just been printed out from a copy
machine or a laser printer?
Yes
Fan the documents a few times to remove static electricity.
No
Are the consumables (*1) installed correctly?
No
Install the consumables (*1) correctly.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 60) .
Yes
Are the consumables (*1) clean?
No
Clean the consumables (*1).
For details, refer to
"Chapter 5 Daily Care" (page 50) .
Yes
Are the consumables (*1) worn out?
Yes
Check the consumable counters and replace the consumables if necessary.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 60) .
No