Fujitsu Ricoh Fujitsu SP-1425 Image Scanner - Manual (Page 80)

Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
80
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
*1: "Consumables" refers to the pad unit and pick roller unit.
No (continued)
Are you using the scanner at a high altitude (higher than
2,000 m)?
Yes
Disable the multifeed detection in the scanner driver when scanning documents.
When a document that weighs 100 g/m
2 (26.8 lb) or more is scanned at a high
altitude (higher than 2,000 m), it may be detected as a multifeed.
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact the distributor/dealer where you
purchased this product.