Feature finder: special operator and supervisor, Features (non-networked systems) – Lucent Technologies MERLIN LEGEND 6 User Manual

Page 163

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Table 4–8.

Feature Finder: Special Operator and Supervisor Features

(Non-Networked Systems)

Special Operator and Supervisor Features

Type

PROG Considerations

Feature Name

Set others’ phones to ring at a certain time as a

reminder.

Operator

EXT

DLC operators only

Reminder Service

Turn an extension’s Message light on or off to

indicate that you have a message for the
party.

Operator

EXT

AUTO

Messaging (Send/Remove

Message)

Prevent calls from coming to your extension

when your phone is too busy to take any more
calls or you must be away from your phone.

Operator AUTO QCC operators only

Queued Call Console (Position

Busy)

Put a call on hold automatically.

Operator

SYS

DLC operators only

Hold

Put a call on hold at one of several reserved

extensions, so that anyone can pick it up after
you page them.

Operator

SYS

Park

Interrupt a call at a busy extension or one with

Do Not Disturb on.

Operator

CNT

EXT

QCC and MLX DLC

operators can choose
the feature from the
display.

Barge-In

Supervise a group of people answering calls.

Operator

EXT

DLC operators only

Direct Station Selector
Group Calling
Extension Status

Find out about the Calls-In-Queue Alarm

button that signals either too many calls
waiting or calls waiting too long (Release 4.0
and later only) for your or your group’s
attention.

Operator

SYS

AUTO

Group Calling
Auto Dial

Continued on next page

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