Lucent Technologies MERLIN LEGEND 6 - Manual (Page 204)

MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide
555-660-118
Issue 1
February 1998
Putting the System to Work
Page 5-2 Scenario 1: A Small Office
5
information about data and video communications, consult the
Data/Video Reference.
2. Release 6.0 and later systems (Hybrid/PBX mode only) support private
connections between MERLIN LEGEND Communications Systems
and DEFINITY Enterprise Communications Server (ECS) or DEFINITY
ProLogix Solutions systems using private networks or the public
switched telephone network. This aspect of the system is not covered
in this guide. For complete information and scenarios, see the
Network
Reference.
Scenario 1: A Small Office 5
This scenario describes a private medical practice. The staff includes one
physician, a nurse, an office manager, a billing clerk, the operator/receptionist,
and an appointments/payments clerk.
All incoming calls come through the operator/receptionist, who transfers them to
the appropriate person. A special concern is restricting outgoing calls for phones
in common areas, for example, the waiting room and physical therapy room.
The office manager also functions as the system manager.
Staff Needs 5
This section describes the needs of the staff members and provides a floor plan of
the office.
Table 5–1 describes the staff member needs. Figure 5–1 illustrates the layout of
the office.