Planning guidelines – Lucent Technologies MERLIN LEGEND 6 User Manual

Page 308

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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide

555-660-118

Issue 1

February 1998

Managing the System

Page 6-78

Changing Group Coverage Assignments

6

Planning Guidelines

6

Changing Group Coverage assignments can affect other features, including
Account Code Entry, Auto Answer All, Auto Answer Intercom, Automatic Line
Selection, Barge-In, Callback, calling restrictions, Call Waiting, Camp-On,
Conference, Direct Station Selector, Do Not Disturb, Forward and Follow Me,
Group Calling, Hold, Park, personal lines, Pickup, pools, Recall, Reminder
Service, Ringing Options, SMDR, System Access/Intercom Buttons, Transfer, and
Voice Announce to Busy. For more information, see the

Feature Reference.

NOTE:

This procedure assigns

senders. Before you begin, make certain that the

receivers for the coverage groups are assigned through extension or
centralized telephone programming.

A maximum of 30 coverage groups is allowed, each with an unlimited number of
members. Up to eight receivers can be assigned per coverage group.

An extension can be a sender in only one group; it can be a receiver for more than
one coverage group. A calling group can be assigned as a receiver for up to 30
coverage groups. In Hybrid/PBX mode only, the QCC queue can be a receiver for
up to 30 coverage groups.

If the sender’s extension has one or more personal lines assigned, the sender can
be assigned as the principal user so that calls received on the personal line follow
that user’s coverage pattern, if any.

When you reassign an extension to a new coverage group, the extension is
automatically removed from its old group.

NOTE:

If you are using a voice messaging system (VMS) as a coverage receiver
in a Release 4.1 or later system, you can set up Night Service so that the
programmed Coverage VMS Off buttons on coverage senders’ telephones
are deactivated when Night Service takes effect. When normal operation is
resumed, the system automatically activates senders’ Coverage VMS Off
buttons so that the voice mail system no longer takes messages. For
additional information, see

“Revising Night Service with Coverage Control”

on page 6–81

and the

Feature Reference.

Valid Entries

Extension numbers

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