Maintenance enhancements, Change to permanent error alarm, Enhanced extension information report – Lucent Technologies MERLIN LEGEND 6 User Manual

Page 33: Release 5.0 enhancements, Computer telephony integration (cti), Xxxiii, Release 5.0 enhancements 0

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MERLIN LEGEND Communications System Release 6.0
System Manager’s Guide

555-660-118

Issue 1

February 1998

Prior Releases: Features and Enhancements

Page xxxiii

Release 5.0 Enhancements

MERLIN LEGEND Reporter. The default is Off, in which case the Release 4.0
SMDR reports are available. If the option is set to On, the following new reports
are provided:

Organization Detail Report

Organization Summary and Trends Report

Selection Detail Report

Account Code Report

Traffic Report

Extension Summary Report

Data Report

Talk and Queue Time Distribution Report

Time of Day Report

ICLID Call Distribution Report

Facility Grade of Service Report

Maintenance Enhancements

0

Change to Permanent Error Alarm

0

Beginning with Release 4.2, the most recent permanent error alarm is not shown
on the System Error Log menu screen but is available as an option from that
screen. For details, refer to the Maintenance section of the technician guide,
Installation, Programming, and Maintenance.

Enhanced Extension Information Report

0

Beginning with Release 4.2, the Extension Information Report includes the
Extension Status (ESS) and supervisory mode of each extension.

Release 5.0 Enhancements

0

Release 5.0 includes all Release 4.2 functionality, plus the enhancements listed
below.

Computer Telephony Integration (CTI)

0

Beginning with Release 5.0, a PassageWay

®

Telephony Services CTI link from

the MERLIN LEGEND Communications System to a LAN server running Novell

®

NetWare

®

software allows Lucent Technologies-certified telephony applications to

control and monitor MLX and analog multiline telephone (BIS only) operations.
The physical connection for the CTI link is an MLX port on a 008 MLX or 408 MLX

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