2 ies-708-22a access and login – ZyXEL Communications IES-708-22A User Manual

Page 378

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Chapter 56 Troubleshooting

IES-708-22A User’s Guide

378

1 Make sure you understand the normal behavior of the LED. See

Section 3.1 on page 49

.

2 Check the hardware connections. See

Chapter 2 on page 45

.

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the IES-708-22A.
5 If a LAN port LED is off, follow these steps.

5a Check the Speed Mode settings in the ENET Port Setup screen. Make sure that

the LAN port’s connection speed is set to match that of the port on the peer Ethernet
device.

5b Check the Ethernet cable and connections between the LAN port and the peer

Ethernet device.

5c Make sure the peer Ethernet device is functioning properly.

6 If the problem continues, contact the vendor.

56.2 IES-708-22A Access and Login

V

I forgot the IP address for the IES-708-22A.

1 The default IP address is 192.168.1.1.
2 Use the console port to log in to the IES-708-22A.
3 If this does not work, you have to reset the device to its factory defaults. See

Section

56.1 on page 377

.

V

I forgot the password.

1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See

Section

56.1 on page 377

.

V

I cannot see or access the Login screen in the web configurator.

1 Make sure you are using the correct IP address.

• The default IP address is

192.168.1.1

.

• If you changed the IP address (

Chapter 11 on page 99

), use the new IP address.

• If you changed the IP address and have forgotten it, see the troubleshooting

suggestions for

I forgot the IP address for the IES-708-22A.

2 Make sure your Internet browser does not block pop-up windows and has JavaScripts

and Java enabled. See

Appendix B on page 419

.

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