Flintec FT-10xx - Manual (Page 81)

FT-10 Smart Process Indicator, Technical Manual, Rev. 1.0, January 2014
Page 80 of 82
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REQUENTLY
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SKED
Q
UESTIONS
Question : My PC could not interface with FT-10. How can I check the com port?
Answer : − Connect the instrument to the PC and run Hyper Terminal.
− Check com ports as described in The Diagnostic Test section on Page 38.
Question : IndFace1X installation needs restart every time. How can I install it?
Answer
: − Read and follow the installation notes in the installation directory.
− Update your computer (visit http://update.microsoft.com).
Question : IndFace1X could not connect to instrument. What can I do?
Answer
: − Check the power, data cabling and LED status of the FT-10 instrument.
− Check PC port setting.
− Remove other connections. Re-energize the FT-10 instrument and then make connection.
Question : My PC doesn’t have any COM port. How can I connect instrument to my PC?
Answer
: You can use RS-232 / USB converter for serial interfacing via USB port. And select com port
with Connection Settings menu.
Question : My PC have a COM port but I couldn’t see COM port in Connection Setting menu. How can I
solve that problem?
Answer : Another software may be connected to that COM port. Close all applications before running
IndFace1X.
Question : My PC could not interface with FT-10. How can I check the com ports?
Answer
: Short circuit your com port RXD and TXD pins. Check if the sending data is received or not by
using any terminal software. You may test also FT-10 com ports as described in The Diagnostic
Tests section on Page 38 by short circuiting RXD and TXD terminals.
Question : I need very fast interfacing. What is the response delay time of FT-10?
Answer
: FT-10 response delay is max. 4 milliseconds for weight data. Extremely fast interfacing.
Question : What is the external conversion rate of FT-10?
Answer
: Only continuous data output rate might be called as an external conversion rate which is
depend on the baud rate and data length and up to 65
conversion/second.
Question : How can I check Ethernet connection?
Answer
: − FT-10EN has a dummy web page. You can easily open web page with any browser installed
on any PC in network.
Question : EtherX is searching but it could not find any instrument over Local Network Area.
Answer
: − Check the Exceptions tap in Windows firewall settings. EtherX should be marked.
− Check the firewall of Anti-virus program, If you have.
Question : I done crossover connection with FT-10 EN but EtherX could not find it.
Answer
: − Check the Internet Protocol (TCP/IP) Properties in Local Area Connection of Windows. IP
address blocks and gateway address of FT-10 and PC should be the same in cross connection.