Enable remote_support direct – HP Onboard Administrator User Manual
Page 195
HP Insight Remote Support commands 195
o
Specify the URL where the certificate can be found.
o
Supported protocols are HTTP, FTP, and TFTP.
o
Format the URL as protocol://host/path/file.
o
The URL syntax for IPv4 addresses is protocol://<ipv4 address>/path/file.
o
The URL syntax for IPv6 addresses is protocol://[<ipv6 address>]/path/file.
o
If your FTP server does not support anonymous connections, you can specify a user name and
password in the format ftp://username:password@host/path/file.
•
Access level/Bay level:
OA administrator
•
Restrictions:
o
Only one certificate may be downloaded per command.
o
A maximum of 8 certificates can be downloaded to the Onboard Administrator.
o
A valid certificate is required if connecting to an HP Insight Remote Support Hosting Device and the
Onboard Administrator is operating in FIPS Mode.
o
When the Onboard Administrator is operating in FIPS Mode, the minimum RSA key length is 2048
bits, and the signature hash algorithm must be SHA1, SHA-224, SHA-256, SHA-384, or SHA-512.
ENABLE REMOTE_SUPPORT DIRECT
•
Command:
ENABLE REMOTE_SUPPORT DIRECT {"<user-id> <password>}
•
Description:
Registers the Onboard Administrator enclosure for Remote Support Direct Connect (DIRECT mode),
allowing the enclosure to communicate directly to HP without the need to set up an HP Insight Remote
Support centralized Hosting Device in your local environment.
After entering the command, you are asked to confirm that you agree to have Insight Remote Support
send data to HP and that you agree to the terms and conditions of the HP Software License Agreement
and the HP Insight Management Additional License Authorization (located at the HP website
). For information about the type of data collected by HP, see
the HP BladeSystem Onboard Administrator User Guide.
To confirm your agreement, answer YES. This completes the first of two steps of the registration process.
IMPORTANT:
This command completes step 1 of the registration process. To complete the
process, you must perform step 2, which is to register at the Insight Online portal.
To complete the second step of the registration process, register at the Insight Online portal:
a.
Navigate to the HP Insight Online website
, and then log in
with your HP Passport account credentials.
b.
Follow the onscreen instructions in Insight Online, and provide your site, contact, and partner
information so HP can deliver service for your enclosure. For detailed instructions, see the HP Insight
Remote Support and Insight Online Setup Guide for ProLiant Gen8 Servers and c-Class BladeSystem
Enclosures.
After you complete these steps, confirm registration completion by using the SET REMOTE_SUPPORT
DIRECT ONLINE_REGISTRATION_COMPLETE (on page
) command. You can then use the TEST