Troubleshooting the keyboard – Dell PowerVault DP600 User Manual

Page 148

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Troubleshooting Your System

Action

1 Check the system and power connections to the monitor.
2 Determine whether the system has an expansion card with a video output

connector.

In this system configuration, the monitor cable should normally be
connected to the connector on the expansion card, not to the system’s
integrated video connector.

To verify that the monitor is connected to the correct video connector,
turn off the system and wait for 1 minute, then connect the monitor to the
other video connector and turn the system on again.

3 Determine whether the system has monitors attached to both the front

and rear video connectors.

The system supports only one monitor attached to either the front or rear
video connector. When a monitor is connected to the front panel, the
back-panel video is disabled.

If two monitors are attached to the system, disconnect one monitor. If the
problem is not resolved, continue to the next step.

4 Run the appropriate online diagnostic test. See "Using Server

Administrator Diagnostics" on page 173.

If the tests run successfully, the problem is not related to video hardware.

If the tests fail, see "Getting Help" on page 185.

Troubleshooting the Keyboard

Problem

System message indicates a problem with the keyboard

Keyboard is not functioning properly

Action

1 Enter the System Setup program and ensure that the USB ports are

enabled. See "Using the System Setup Program" on page 47.

2 Examine the keyboard and its cable for signs of damage.

book.book Page 148 Monday, September 14, 2009 1:53 PM

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