Dell PowerVault DP600 User Manual

Page 166

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166

Troubleshooting Your System

e

Verify that the power connectors on the SAS backplane(s) are securely
seated in their connectors.

f

Close the system. See "Closing the System" on page 68.

g

Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.

If the problem persists, see "Getting Help" on page 185.

Troubleshooting a SAS or SAS RAID Controller
Daughter Card

NOTE:

When troubleshooting a SAS or SAS RAID controller daughter card, also

see the documentation for your operating system and the controller daughter card.

Problem

Error message indicates a problem with the SAS or SAS RAID controller
daughter card.

SAS or SAS RAID controller daughter card performs incorrectly or not at
all.

Action

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Run the appropriate online diagnostic test. See "Using Server

Administrator Diagnostics" on page 173.

2 Enter the System Setup program and ensure that the SAS or SAS RAID

controller daughter card is enabled. See "Using the System Setup Program"
on page 47.

book.book Page 166 Monday, September 14, 2009 1:53 PM

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