Before you call, Contacting dell – Dell PowerVault DP600 User Manual

Page 190

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Getting Help

Before You Call

NOTE:

Have your Express Service Code ready when you call. The code helps Dell's

automated-support telephone system direct your call more efficiently.

Remember to fill out the Diagnostics Checklist. If possible, turn on your system
before you call Dell for technical assistance and call from a telephone at or near
the computer. You may be asked to type some commands at the keyboard, relay
detailed information during operations, or try other troubleshooting steps
possible only at the computer system itself. Ensure that the system
documentation is available.

CAUTION:

Before servicing any components inside your computer, see your

Product Information Guide for important safety information.

Contacting Dell

To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (support)

For specific web addresses for your country, find the appropriate country
section in the table below.

NOTE:

Toll-free numbers are for use within the country for which they are listed.

NOTE:

In certain countries, support specific to Dell XPS™ portable computers is

available at a separate telephone number listed for participating countries. If you do
not see a telephone number listed that is specific for XPS portable computers, you
may contact Dell through the support number listed and your call will be routed
appropriately.

When you need to contact Dell, use the electronic addresses, telephone
numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.

book.book Page 190 Monday, September 14, 2009 1:53 PM

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