Dell PowerVault DP600 - Manual (Page 164)

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Troubleshooting Your System
10 Ensure that the SCSI controller card is firmly seated in its connector. See
"Installing an Expansion Card" on page 88.
11 Close the system. See "Closing the System" on page 68.
12 Reconnect the system to the electrical outlet, and turn on the system,
including attached peripherals.
13 If the problem is not resolved, see the documentation for the tape drive for
additional troubleshooting instructions.
14 If you cannot resolve the problem, see "Getting Help" on page 185 for
information on obtaining technical assistance.
Troubleshooting a Hard Drive
Problem
• Device driver error.
• One or more hard drives not recognized by the system.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
NOTICE:
This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1 Run the appropriate online diagnostics test. See "Using Server
Administrator Diagnostics" on page 173.
Depending on the results of the diagnostics test, proceed as needed
through the following steps.
2 Remove the bezel. See "Removing the Bezel" on page 64.
3 If you are experiencing problems with multiple hard drives, skip to step 8.
For a problem with a single hard drive, continue to the next step.
4 Turn off your system, reseat the hard drive, and restart the system.
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