Troubleshooting a damaged system, Troubleshooting the system battery, Troubleshooting the system – Dell PowerVault DP600 User Manual

Page 154

Advertising
background image

154

Troubleshooting Your System

Troubleshooting a Damaged System

Problem

System was dropped or damaged.

Action

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Open the system. See "Opening the System" on page 67.
2 Ensure that the following components are properly installed:

Expansion cards

Power supplies

Fans

Processors and heat sinks

Memory modules

Drive-carrier connections to the SAS backplane board, if applicable

3 Ensure that all cables are properly connected.
4 Close the system. See "Closing the System" on page 68.
5 Run the system board tests in the system diagnostics. See "Running the

System Diagnostics" on page 173.

If the tests fail, see "Getting Help" on page 185.

Troubleshooting the System Battery

Problem

System message indicates a problem with the battery.

System Setup program loses system configuration information.

System date and time do not remain current.

book.book Page 154 Monday, September 14, 2009 1:53 PM

Advertising