Troubleshooting a nic – Dell PowerVault DP600 User Manual

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Troubleshooting Your System

Troubleshooting a NIC

Problem

NIC cannot communicate with network.

Action

1 Run the appropriate online diagnostic test. See "Using Server

Administrator Diagnostics" on page 173.

2 Check the appropriate indicator on the NIC connector.

If the link indicator does not light, check all cable connections.

If the activity indicator does not light, the network driver files might
be damaged or missing.

Remove and reinstall the drivers if applicable. See the NIC's
documentation.

Change the autonegotiation setting, if possible.

Use another connector on the switch or hub.

If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.

3 Ensure that the appropriate drivers are installed and the protocols are

bound. See the NIC's documentation.

4 Enter the System Setup program and confirm that the NICs are enabled.

See "Using the System Setup Program" on page 47.

5 Ensure that the NICs, hubs, and switches on the network are all set to the

same data transmission speed. See the network equipment
documentation.

6 Ensure that all network cables are of the proper type and do not exceed the

maximum length.

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