Troubleshooting a nic – Dell PowerVault DP600 User Manual

Page 152

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Troubleshooting Your System

Troubleshooting a NIC

Problem

•

NIC cannot communicate with network.

Action

1 Run the appropriate online diagnostic test. See "Using Server

Administrator Diagnostics" on page 173.

2 Check the appropriate indicator on the NIC connector.

•

If the link indicator does not light, check all cable connections.

•

If the activity indicator does not light, the network driver files might
be damaged or missing.

Remove and reinstall the drivers if applicable. See the NIC's
documentation.

•

Change the autonegotiation setting, if possible.

•

Use another connector on the switch or hub.

If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.

3 Ensure that the appropriate drivers are installed and the protocols are

bound. See the NIC's documentation.

4 Enter the System Setup program and confirm that the NICs are enabled.

See "Using the System Setup Program" on page 47.

5 Ensure that the NICs, hubs, and switches on the network are all set to the

same data transmission speed. See the network equipment
documentation.

6 Ensure that all network cables are of the proper type and do not exceed the

maximum length.

book.book Page 152 Monday, September 14, 2009 1:53 PM

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