Dell PowerVault DP600 - Manual (Page 187)

Getting Help
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The AutoTech service is available 24 hours a day, 7 days a week. You can also
access this service through the technical support service. See the contact
information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go
to support.dell.com, or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on your
order. See the contact information for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to
answer your questions about Dell hardware. Our technical support staff use
computer-based diagnostics to provide fast, accurate answers.
To contact Dell's technical support service, see "Before You Call" on page 190
and then see the contact information for your region.
Dell Enterprise Training and Certification
Dell Enterprise Training and Certification is available; see
www.dell.com/training for more information. This service may not be offered in
all locations.
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip available when you call. See the contact information for your
region.
Product Information
If you need information about additional products available from Dell, or if you
would like to place an order, visit the Dell website at www.dell.com. For the
telephone number to call to speak to a sales specialist, see the contact
information for your region.
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