Dell PowerVault DP600 - Manual (Page 167)

Troubleshooting Your System
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3 Restart the system and press the applicable key sequence to enter the
configuration utility program:
• <Ctrl><C> for a SAS controller
• <Ctrl><R> for a SAS RAID controller
See the controller's documentation for information about configuration
settings.
4 Check the configuration settings, make any necessary corrections, and
restart the system.
If the problem is not resolved, continue to the next step.
5 Remove the bezel. See "Removing the Bezel" on page 64.
6 Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet.
7 Open the system. See "Opening the System" on page 67.
8 Ensure that the controller card is firmly seated into the system board
connector. See "SAS Controller Daughter Card" on page 126.
9 If you have a SAS RAID controller daughter card, ensure that the following
RAID components are properly installed and connected:
• Memory module
• Battery
10 Verify that the cable connections between the SAS backplane(s) and the
SAS controller daughter card are correct. See "Cabling the SAS Backplane
Boards" on page 129.
11 Ensure that the cables are firmly connected to the SAS controller daughter
card, the SAS backplane board and, if applicable, the 1x2 expansion
backplane.
12 Close the system. See "Closing the System" on page 68.
13 Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals. If the problem persists, proceed as follows:
• If you have a SAS controller daughter card, see "Getting Help" on
page 185.
book.book Page 167 Monday, September 14, 2009 1:53 PM