Troubleshooting the microprocessors – Dell PowerVault DP600 User Manual

Page 169

Advertising
background image

Troubleshooting Your System

169

9 Open the system. See "Opening the System" on page 67.

10 Remove all expansion cards installed in the system. See "Removing an

Expansion Card" on page 90.

11 Close the system. See "Closing the System" on page 68.
12 Reconnect the system to the electrical outlet, and turn on the system and

attached peripherals.

13 Run the appropriate online diagnostic test.

If the tests fail, see "Getting Help" on page 185.

14 For each expansion card you removed in step 10, perform the following

steps:

a

Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.

b

Open the system. See "Opening the System" on page 67.

c

Reinstall one of the expansion cards.

d

Close the system. See "Closing the System" on page 68.

e

Run the appropriate diagnostic test.

If the tests fail, see "Getting Help" on page 185.

Troubleshooting the Microprocessors

Problem

Error message indicates a processor problem.

Front-panel status LCD indicates a problem with the processors or system
board.

A heat sink is not installed for each processor.

Action

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

book.book Page 169 Monday, September 14, 2009 1:53 PM

Advertising