Comtech EF Data FX Series Administrator Guide - Manual (Page 16)

Comtech EF Data / Stampede
FX Series Administration Guide - Version 6.1.1 xvi
Chapter: Using This Document
Section: Comtech EF Data Warranty Policy
MN-FXSERIESADM6 Rev 5
Comtech EF Data Warranty Policy
Comtech EF Data products are warranted against defects in material and workmanship for a specific period
from the date of shipment, and this period varies by product. During the warranty period, Comtech EF Data
will, at its option, repair or replace products that prove to be defective. Repairs are warranted for the
remainder of the original warranty or a 90 day extended warranty, whichever is longer. Contact Comtech EF
Data for the warranty period specific to the product purchased.
For equipment under warranty, the owner is responsible for freight to Comtech EF Data and all related
customs, taxes, tariffs, insurance, etc. Comtech EF Data is responsible for the freight charges only for return
of the equipment from the factory to the owner. Comtech EF Data will return the equipment by the same
method (i.e., Air, Express, Surface) as the equipment was sent to Comtech EF Data.
All equipment returned for warranty repair must have a valid RMA number issued prior to return and be
marked clearly on the return packaging. Comtech EF Data strongly recommends all equipment be returned in
its original packaging.
Comtech EF Data Corporation’s obligations under this warranty are limited to repair or replacement of failed
parts, and the return shipment to the buyer of the repaired or replaced parts.
Limitations of Warranty
The warranty does not apply to any part of a product that has been installed, altered, repaired, or misused in
any way that, in the opinion of Comtech EF Data Corporation, would affect the reliability or detracts from the
performance of any part of the product, or is damaged as the result of use in a way or with equipment that
had not been previously approved by Comtech EF Data Corporation.
The warranty does not apply to any product or parts thereof where the serial number or the serial number of
any of its parts has been altered, defaced, or removed.
The warranty does not cover damage or loss incurred in transportation of the product.
The warranty does not cover replacement or repair necessitated by loss or damage from any cause beyond
the control of Comtech EF Data Corporation, such as lightning or other natural and weather related events or
wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of warranted equipment
or parts on site, or any labor required to diagnose the necessity for repair or replacement.
The warranty excludes any responsibility by Comtech EF Data Corporation for incidental or consequential
damages arising from the use of the equipment or products, or for any inability to use them either separate
from or in combination with any other equipment or products. A fixed charge established for each product
will be imposed for all equipment returned for warranty repair where Comtech EF Data Corporation cannot
identify the cause of the reported failure.
Exclusive Remedies
Comtech EF Data Corporation’s warranty, as stated is in lieu of all other warranties, expressed, implied, or
statutory, including those of merchantability and fitness for a particular purpose. The buyer shall pass on to
any purchaser, lessee, or other user of Comtech EF Data Corporation’s products, the aforementioned
warranty, and shall indemnify and hold harmless Comtech EF Data Corporation from any claims or liability of
such purchaser, lessee, or user based upon allegations that the buyer, its agents, or employees have made
additional warranties or representations as to product preference or use.