QuickLabel 482 Pronto! - Manual (Page 237)

Pronto! 482/486/682/863 16-3
Troubleshooting
Problem Cause Solution
Transfer ribbon wrinkles Transfer ribbon
deflection not adjusted See Setting the feed path of
the transfer ribbon on page
6-11
Head locking system not
adjusted See Setting the head locking
system on page 6-7
Transfer ribbon too wide Use only transfer ribbons
which are just a bit wider
than the label.
Print image is blurred or
missing in places Printhead dirty See Cleaning the printhead
on page 11-5
Temperature too high Decrease temperature via
software
Unfavorable combination
of labels and transfer
ribbon Use another ribbon type
or brand.
Printer does not stop
when transfer ribbon is
done. Direct thermal printing is
selected in the software Switch to thermal
transfer printing in the
software
Printer prints a series of
characters instead of the
label format Printer is in ASCII dump
mode Cancel the ASCII dump
mode.
Printer transports the
label medium, but not the
transfer ribbon. Transfer ribbon loaded
incorrectly Check course of transfer
ribbon and orientation of
the covered side and
correct if necessary.
Unfavorable combination
of labels and transfer
ribbon Use another ribbon type
or brand.
Printer prints only every
second label Format setting in
software is too large. Change format setting in
the software.