QuickLabel 482 Pronto! - Manual (Page 4)

Copyright © 2013 Astro-Med ®, Inc.
This manual is copyrighted with all rights reserved. No part of this manual
may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form by any means without written
permission of QuickLabel Systems and Astro-Med, Inc.
Trademarks
Windows® is a trademark of Microsoft Corporation.
QuickLabel® is a registered trademark of QuickLabel Systems and Astro-
Med, Inc.
Pronto! Printer Limited Lifetime Warranty
QuickLabel Systems, An Astro-Med Inc. Product Group, warrants this
product against defects in materials or workmanship for the lifetime of the
product. This warranty excludes printhead and print platen, which are
separately warranted. This warranty also excludes any cutter blade that may
be incorporated in a cutter accessory installed in, integrated with or attached
to the Pronto! printer. The product lifetime is defined as the period during
which the fair market value of the product exceeds the cost to repair the
product, as determined by the condition of the product at the time the defect
is reported to QuickLabel. If during the lifetime of the product the customer
discovers a defect, this defect must be reported promptly to QuickLabel.
QuickLabel will, at its option, repair the printer or repair or replace its
defective part(s) at no additional charge under our QuickSwap Repair &
Loaner Service.
If QuickLabel determines that repair at QuickLabel's factory is required, the
customer may be asked to return the printer to QuickLabel at the customer's
expense, and a loaner printer will be shipped via ground freight at
QuickLabel's expense for use during the repair process. In the event that a
repair can be performed by the customer through parts exchange, repair parts
or replacement parts will be shipped to the customer via ground freight.
Repair parts and replacement parts will be either reconditioned or new. The
customer is responsible for freight to return the loaner printer or any replaced
parts to our factory, and the customer should insure the shipment in case the
product is lost or damaged in transit. QuickLabel is not responsible for
damage during shipment. If the QuickSwap loaner printer or replaced parts
are not returned to the factory, the customer will be billed at list price for the
parts. All replaced parts become the property of QuickLabel. Travel, freight
and other expenses related to warranty repairs are not covered.
The Pronto! warranty excludes the cost to repair damage to the product
caused by labels, tags or thermal transfer ribbons that are not compatible with
the product.