Kyocera Ecosys m2040dn User Manual

Page 340

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background image

10-16

Troubleshooting > Troubleshooting

Black points appear in white
background parts of the
image.

Is the original holder or the glass platen
dirty?

Clean the original holder or the glass
platen.

page 10-2

―

Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[Drum Refresh], and then select [Yes].

―

―

Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[MC] and increase the adjustment value.
Increase the adjustment value 1 level at
a time from the current value. If there is
no improvement after the value is
increased by 1 level, increase by 1 level
again. If there is still no improvement,
return the setting to the original value.

―

Printed images are fuzzy.

Is the machine being used in conditions
of very humid, or humidity or
temperature rapidly changes?

Use in an environment that has suitable
humidity.

―

―

Select the [System Menu/Counter] key
> [Adjust/Maint.] > [Service Setting] >
[Drum Refresh], and then select [Yes].

―

Printed images are skewed.

Are the originals placed correctly?

When placing originals on the platen, align
them with the original size indicator plates.

page 5-2

When placing originals in the document
processor, align the original width guides
securely before placing the originals.

page 5-3

Is the paper loaded correctly?

Check the position of the paper width
guides.

page 3-2

Irregular horizontal lines
appear in the image.

―

Select the [System Menu/Counter] key
> [Adjustment/Maintenance] >
[Service Setting] > [MC] and increase
the adjustment value. Increase the
adjustment value 1 level at a time from
the current value. If there is no
improvement after the value is
increased by 1 level, increase by 1 level
again. If there is still no improvement,
return the setting to the original value.

―

The altitude is 1000 m or
higher and irregular
horizontal white lines appear
in the image.

―

Select the [System Menu/Counter] key
> [Adjustment/Maintenance] >
[Service Setting] > [Altitude
Adjustment
], and set to an elevation
one level higher than the current setting.

―

Symptom

Checkpoints

Corrective Actions

Reference

Page

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