8 troubleshooting – HP Serveur lame HP ProLiant BL465c Gen8 User Manual

Page 12

Advertising
background image

Performing a backup on the standby server ................................................................... 457

Restoring data when using the automatic seed function ......................................................... 461

Restoring backup data acquired on the active server (when the automatic seed function is
used)
........................................................................................................................ 461
Restoring backup data acquired on the standby server (when the automatic seed function is
used)
........................................................................................................................ 465

Restoring data when not using the automatic seed function .................................................... 469

Restoring backup data acquired on the active server (when the automatic seed function is not
used)
........................................................................................................................ 469
Restoring backup data acquired on the standby server (when the automatic seed function is
not used)
.................................................................................................................. 473

Backing up and restoring in SCR configurations .......................................................................... 477

System configuration ......................................................................................................... 477
Backing up in an SCR configuration .................................................................................... 478
Roll-forward recovery on backed up data acquired in an SCR configuration ............................. 482
Point-in-time restoration when not using the SCR seed function ................................................ 486
Point-in-time restoration when using the SCR seed function ..................................................... 489

Backing up and restoring in DAG configurations ......................................................................... 492

System Configuration ........................................................................................................ 492
Backing up active mailbox database copies ........................................................................ 494
Backing up passive mailbox database copies ...................................................................... 497
Restoring backup data of an active mailbox database copy ................................................... 500
Restoring backup data of a passive mailbox database copy .................................................. 503

Backing up and restoring storage groups using a tape backup management software that is unable to
link with Application Agent
...................................................................................................... 506
Backing up and restoring storage groups by using a file share ...................................................... 507

Preparing to use a file share for storage group backup and restore ......................................... 508
Example of using a file share for storage group backup
......................................................... 508
Example of using a file share for storage group restoration .................................................... 509

Deleting backup data .............................................................................................................. 509

8 Troubleshooting ............................................................................. 511

Troubleshooting procedure ....................................................................................................... 511
Troubleshooting extended commands
........................................................................................ 511
Data required for troubleshooting .............................................................................................. 512

Data required for troubleshooting ....................................................................................... 512

OS log information .................................................................................................... 512
Application Agent information ..................................................................................... 513
RAID Manager information ......................................................................................... 515
Database information (when the backup is of an SQL Server database or Exchange
database)
................................................................................................................. 516
Other information
...................................................................................................... 516
Operation details
....................................................................................................... 516

Log files output by extended commands .............................................................................. 516

Adjusting trace log settings ...................................................................................................... 519

Adjusting the output level for detailed trace log information ................................................... 519
Adjusting the number of log files for detailed trace log information
......................................... 519

Investigating collected data ...................................................................................................... 519

Investigating standard output logs ....................................................................................... 520
Investigating the trace logs for Application Agent-cooperative software
.................................... 520
Investigating the detailed trace log
..................................................................................... 520

Troubleshooting dictionary map file errors .................................................................................. 522

Verifying dictionary map files ............................................................................................. 523
Restoring key definition files (.KDF) ..................................................................................... 524

12

Advertising