Unavailable tools when executing commands – HP Serveur lame HP ProLiant BL465c Gen8 User Manual
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For details on the procedure for updating the dictionary map files, see “
Unavailable tools when executing commands
During execution of a Application Agent command, if the primary or secondary volume is being used
by another application, a problem might occur. For example, RAID Manager might not operate
normally, a mount or unmount operation might fail, or a data inconsistency might occur. Other
applications include:
•
Disk management functions
•
The
CHKDSK
command
•
Disk defrag
•
Performance logs
•
Virus checking
•
Programs that trace directories and files in a drive (such as index services or DLC services)
•
Applications that manipulate disks (backup products other than Application Agent)
•
Veritas Enterprise Administrator
These applications are sometimes executed in the background by a service. Adjust the starting times
for these applications so that they will not conflict with Application Agent commands.
The following points should be taken into consideration with respect to the Windows index service
(
cisvc.exe
):
•
When you execute Application Agent commands, check that the master binding of the index service
is not operating. File access by the index service can conflict with file operations from Application
Agent commands or from products to which Application Agent is linked, which can cause an error
in the index service master binding or in the Application Agent command.
•
Do not use Application Agent to back up and restore the volume that holds the index service
catalog. Because the Application Agent restore command also causes the index service catalog
to be restored at the same time, there is a possibility that operations unexpected by the index
service will be performed.
If Provisioning Manager version 6.4 or earlier is also being used, note the following:
•
Do not perform Application Agent operations while a host setting operation or a host refresh op-
eration is being performed or for about 10 minutes following the operation. Otherwise, the Ap-
plication Agent commands might result in an error. If this happens, wait at least 10 minutes after
attempting the Provisioning Manager operation before performing the Application Agent operation
again.
Disk group configuration that does not allow backup (dynamic disk configuration)
In a dynamic disk configuration, you cannot back up a file system or database if, as shown in the
following figure, there is a logical volume that has not been mounted in the disk group in which the
target file system or database was created.
Application Agent operations
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