Grass Valley K2 Media Client User Manual Oct.10 2006 - Manual (Page 34)

34 K2 Media Client User Manual August 15, 2006
Chapter 2 Getting Started
NOTE: If the Clear button is grayed out, you do not have the necessary privileges to
perform this action. For more information on access privileges, see
“Types of K2
users” on page 24 .
Export Logs
The K2 Media Client log files includes all applications messages, Status pane logs,
and messages related to managing the media file system. The exported log files can
be sent to Thomson Grass Valley product support, where they can be examined to
analyze the operation of your K2 System.
Exporting logs from AppCenter
To export a log while you are using AppCenter, select System | Export Log click the
radio button next to All logs , and choose the destination where you want to export the
log.
Exporting logs from the Start menu
To export a log when you are not using AppCenter, click the Start button. From the
Programs list, select Programs | Grass Valley| Export logs . Click the radio button next
to All logs , and choose the destination where you want to export the log.
For more information, see the K2 System Service Manual.
Storage Utility
Storage Utility is your primary access to the media file system and media disks of the
K2 Media Client for configuration, maintenance, and repair. You should be aware that
there are two versions of Storage Utility:
• Storage Utility for internal storage K2 media client models
• Storage Utility for the K2 storage system.
NOTE: If the System | Storage Utility menu option is grayed out, or you are unable to
log in by clicking on the desktop icon, review your level of user access. For more
information, see
“Types of K2 users” on page 24 .
Accessing Storage Utility
Grass Valley strongly recommends that you access Storage Utility by selecting
System | Storage Utility in AppCenter. However, if you are unable to access
AppCenter, then open Storage Utility by clicking on the Storage Utility desktop icon.