6 about compuserve, 7 about the internet, 8 about the multi-tech fax-back service – Multi-Tech Systems MTASR1-100 User Manual
Page 196: About compuserve, About the internet, About the multi-tech fax-back service, Compuserve, Fax-back service, Internet
MTASR1-100 Owner’s Manual
196
6.
If you select Zmodem, the transfer will begin automatically. If you select another protocol, you may have to
initiate the transfer yourself. (In most datacomm programs, the PAGE DOWN key initiates the download.)
7.
When the download is complete, press ENTER to return to the File Menu.
8.
To exit the BBS, type G and press ENTER.
If you don’t know the file name
1.
From the Main Menu, type F to access the Files Menu. For a list of file areas, type L, press ENTER, then
type L and press ENTER again. (If you do not type the second
L, you will list all of the files on the BBS.)
2.
Mark each file area you would like to examine by typing its list number and pressing ENTER.
3.
Enter L to list all the files in the selected file areas. Enter C to go forward in the file list and P to go back.
4.
To mark one or more files for download, type M, press ENTER, type the list numbers of the files, and
press ENTER again.
5.
Enter D. You will see a list of the files you have marked. Enter E if you would like to edit the list; otherwise
enter D again to start the download process.
6.
Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem (the recommended
protocol).
7.
If you select Zmodem, the file will transfer automatically. If you select another protocol, you may have to
initiate the transfer yourself. (In most data communications programs, the PAGE DOWN key initiates the
download.)
8.
When the download is complete, press ENTER to return to the File Menu.
9.
To exit the BBS, type G and press ENTER.
10.6 About CompuServe
In addition to the BBS, Multi-Tech provides support through CompuServe's Modem Vendor Forum (GO
MODEMVEN). Refer to your Compuserve documentation for special operating procedures.
10.7 About the Internet
Multi-Tech is a commercial user on the Internet, and we retreive messages from our customers on a periodic
basis. If you prefer to receive technical support via the Internet, go to the following address:
Multi-Tech's presence includes a Web site at:
and an ftp site at:
ftp://ftp.multitech.com
10.8 About the Multi-Tech Fax-Back Service
Multi-Tech's fax-back system provides 24-hour access to sales, marketing, and technical literature. Dial 612-
717-5888, follow the voice prompts, and request document number 10 for a catalog of available documents.
For convenence, have your fax number handy: _________________________.
From the catalog of available documents, you can order newsletters, white papers, press releases, etc. from
the sales and marketing index (pages 1-4), or order basic modem operation and troubleshooting guides from
the technical support and engineering index. Just enter the applicable FB Doc. # from the left column of the
catalog.