Firewall-related errors – Rockwell Automation FactoryTalk Historian SE 4.0 Installation and Configuration Guide User Manual

Page 119

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Troubleshooting FactoryTalk Historian Chapter 6

Rockwell Automation Publication HSE-IN025A-EN-E–September 2013

119

adds schema information and folders to the FactoryTalk Directory
on your client computer.

To manually add folders to the FactoryTalk Directory:

Open the Command Prompt window and type the following:

"[ProgramFilesFolder]Rockwell Software\Management
Tools\FTHistorianInstallSetup.exe"
"[CommonAppDataFolder]Rockwell Automation\FactoryTalk
Historian\FTHistorianFolders.xml" -G,

where:

[ProgramFilesFolder]

is the Program Files (x86) directory

(e.g.

c:\Program Files (x86)).

[CommonAppDataFolder]

is the ProgramData directory (e.g.

c:\ProgramData) on your client computer.

During the installation, the FactoryTalk Historian suites attempt to

update the configuration of the system firewall using the Rockwell
Firewall Configuration Utility (WFCU) that has been installed
along with FactoryTalk Services Platform.

If the update of the firewall configuration cannot be completed
during the installation, a relevant error message is displayed on the
last page of the FactoryTalk Historian installation wizard.

The errors fall into the following categories, depending on the
firewall configuration you have:

• The errors that may appear if you use Windows Firewall to

configure network security on the computer with FactoryTalk
Historian installed:

Error number

Description

20

The user has insufficient permissions to modify Windows
Firewall rules.

Firewall-related Errors

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