AGI Security GV-CONCT - Manual (Page 170)

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7. The connection between the GV-ASManager and GV-AS Controller should be
established, and the connection icon should appear. If disconnection happens after
you connect the hub or switch to the network, then it should be other network problems.
Please contact your network administrator.
Q2: The connection established between the GV-ASManager and GV-AS
Controller is interrupted.
This may be due to IP address conflict. Follow these steps to troubleshoot the problem:
1. Disconnect the hub or switch, which connects to the GV-ASManager and GV-AS
Controller, from the network.
2. Run Windows Command Prompt. Take Classic Windows Start Menu for example, click
Start, select Accessories and click Command Prompt.
3. Type arp –d and press Enter.
Figure 6-4
4. Give the GV-ASManager a fixed IP address that is NOT used by another device. See
Figure 6-1.
5. Open the browser and enter the assigned IP address of GV-AS Controller. The Network
Configuration page appears. See Figure 6-2.
6. In the IP address field, give the GV-AS Controller an IP address that is NOT used by
another device, e.g. 192.168.0.XXX.
7. On the GV-ASManager, enter the following settings. See Figure 6-3.
Controller ID: 1
Network: TCP/IP
IP: 192.168.0.XXX
Port: 4000