There is no sound, The projected image is blurred, There is no sound ■ the projected image is blurred – Canon REALiS 4K501ST Pro AV 5000-Lumen LCoS Projector User Manual

Page 190

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Troubleshooting

190

There is no Sound

The Projected Image Is Blurred

The displayed image is
not the same as that
displayed on the
computer.

Check whether the dual screen (multi-display) mode
is selected on the computer. If dual screen mode is
selected, change the computer display output to
mirroring mode.
The output setting method varies among computer
manufacturers. For more detailed information, refer
to the manual that came with your computer.

Cause

Countermeasure

The audio cable is not
connected correctly.

Check the audio cable connection. (

P52

,

P53

)

The MUTE function is
enabled.

Press the

MUTE

button on the remote control. (

P32

)

The volume level is
adjusted to the
minimum.

Press the

VOL

button on the remote control or the

VOL+

button on the side control to adjust the volume

level. (

P27

,

P32

)

An audio cable with a
built-in resistor is used.

Use an audio cable without a built-in resistor.

Audio in terminal select
is [Off].

Change the Audio In terminal to the appropriate
setting. (

P123

)

Cause

Countermeasure

The image is out of
focus.

Adjust the focus. (

P67

)

The distance to the
screen is too short.

Check whether the distance to the screen is
appropriate. (

P49

)

The projector is not
placed straight in front of
the screen.

Check whether the projector is placed obliquely to
the screen. A slight error in the projection angle can
be corrected through the keystone adjustment
function. (

P73

)

The projector has been
moved to a place where
the temperature varies a
lot.

When the projector is moved from a location where
the temperature is low to a location where the
temperature is high, condensation may form on the
lens. The condensation will evaporate after a period
of time and the projector will be able to project a
normal image.

The lens is stained.

Clean the lens. (

P168

)

Video is blurred.

Activate motion blur reduction. (

P125

)

Motion blur reduction is
not available.

Motion blur reduction is not available in DICOM SIM
image mode.

Cause

Countermeasure

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