Reset the switch to factory defaults, E in the – Rockwell Automation 1783-BMxxx Stratix 5700 Ethernet Managed Switches User Manual User Manual
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Rockwell Automation Publication 1783-UM004E-EN-P - June 2014
Chapter 6 Troubleshoot the Switch
Reset the Switch to Factory Defaults
From the Device Manager Web interface, do the following.
1. Access the Device Manager Web interface Restart/Reset dialog box.
2. Click Reset the Switch.
This option resets the switch, deletes the current configuration settings,
returns to the factory default settings, and then restarts the switch.
If you do not know the switch IP address, follow the procedure in the
Access Direct Managed Mode section on page 237
to access Direct
Managed mode. Then go back to
step 1
, above.
Recover the Switch Firmware
and Restore Factory Defaults
Before you can recover switch firmware, you must make sure of the following:
• You must have physical access to the switch.
• Make sure that at least one switch port is enabled and is not connected to a
device.
If the image is corrupted, you can recover the switch firmware. A symptom of
corrupted firmware is the switch continuously trying to restart.
Other reasons to recover the switch firmware are if you deleted the image due to a
failed firmware upgrade and if you have forgotten the switch password.
Recovering the switch firmware involves deleting all switch configuration settings
and returning the switch to its factory default settings. To return the switch to its
factory default settings, follow these steps.
1. With the switch already powered up and started, press and hold the
Express Setup button until the Setup and EIP Net status indicators turn
red.
This process takes approximately 18…20 seconds.
2. Release the Express Setup pushbutton.
ATTENTION: Resetting the switch deletes all customized switch
settings, including the IP address, and returns the switch to its factory
default. The same software image is retained. To manage the switch or
to display the device manager, you need to reconfigure the basic switch
settings (as described in
Chapter 4, Manage the Switch via the
IMPORTANT
Restarting the switch interrupts connectivity of your devices to the
network.