Troubleshoot a firmware upgrade – Rockwell Automation 1783-BMxxx Stratix 5700 Ethernet Managed Switches User Manual User Manual

Page 241

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Rockwell Automation Publication 1783-UM004E-EN-P - June 2014

241

Troubleshoot the Switch Chapter 6

3. Wait for the switch to restart.

The Express Setup indicator begins flashing when the switch has
completed restarting. The switch has now been returned to factory
defaults.

4. Set up the switch, as described in

ArmorStratix 5700 Switch Installation

on page 57

.

5.

Refer to Troubleshoot a Firmware Upgrade on page 241

and follow the

procedure to upgrade the firmware.

Troubleshoot a
Firmware Upgrade

If you attempted to upgrade the switch firmware but received a message that the
upgrade failed, make sure that you still have access to the switch. If you still have
switch access, follow these steps.

1. Make sure that you downloaded the correct .tar file from

http://www.rockwellautomation.com

.

2. If you downloaded the correct .tar file, refresh your Device Manager Web

interface browser session to make sure that there is connectivity between
the switch and your computer or laptop or network drive.
If you have connectivity to the switch and the Device Manager Web

interface, retry the upgrade.

If you do not have connectivity to the switch and the Device Manager

Web interface,

refer to Recover the Switch Firmware and Restore

Factory Defaults on page 240

.

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